Call Navigator Inbound Call Management

Call Navigator™ is a must for all businesses, large or small, who place a value on capturing and servicing every incoming call quickly and professionally.

Call Navigator™ is designed to manage all your incoming calls to the standards of a highly professional business, regardless of the size of your company.

• Eliminate missed calls and engaged tones
• Receive virtually unlimited simultaneous calls using a single Call Navigator™ number
• Receive calls wherever your staff are: your office, another office, your mobiles, to home-workers or even abroad
• Present a highly professional business image
• Service your customers even if the office is closed
• Use with or without a switchboard
• Reduce capital and operating expenditure
• Simple, transparent pricing
• 14 Day Money Back Guarantee ensures a no risk, no quibble opportunity to improve your business – what have you got to lose?

Call Navigator™ sits alongside an existing switchboard or acts as a virtual switchboard for smaller companies. It improves customer care by directing calls to the right person first time, every time. This call management solution is administered through the internet, using a private control panel and is simple to use. It saves expenditure on hardware, people and training.

Call Navigator™ is already being used for call handling by thousands of companies, from one-person businesses to multi-sited corporates.

Use Call Navigator™ with or without a switchboard

No switchboard and no new equipment required. Call Navigator™ provides all the functionality for a tiny fraction of the cost – and you don’t need a receptionist or telephonist.

If you already have a switchboard, no problem, our services simply add on to those you already own.

• Call Navigator™ provides all the functionality of a traditional switchboard to handle your incoming calls
• No equipment needed because you access your services via your own private control panel on the internet
• If you already have a switchboard you can use Call Navigator™ to enhance your services and provide a much more flexible call management service
• Fully scaleable, the services can grow with you to support your business growth seamlessly
• Reduced capital and operational costs: no hardware, no service contracts, no maintenance contracts, no insurance.
• No technical skills required and no engineers to pay for, you manage services instantly via a simple set of controls on the web
• Simple, transparent pricing, a one-off fee for your Call Navigator™ service, then a small monthly charge
• 14 Day Money Back Guarantee ensures a no risk, no quibble opportunity to improve your business - what have you got to lose?

predictive dialler

details to come